Case Studies: Fiori

The client’s warranty claim approval process was inefficient and complex. Mindset created a custom application, leveraging the power of SAP BTP, that helped the client decrease wait times and improve overall compliance of high-value claims processing.

The client’s legacy SAP systems were cumbersome and counterintuitive. Mindset leveraged the complete SAP BTP platform to create a customized workflow that saved time, reduced manual processes, and minimized the possibility of human error.

A large construction supply distributor was struggling with the complexity and performance of their legacy customer service platform. The new solution simplified the Fiori/network infrastructure, showcased an SAP BTP Work Zone site, and performed up to 20% faster for initial page load.

To optimize the in-store experience for the client’s customers with premium memberships, the client asked Mindset to create a seamless, more customer-friendly application.

In less than 6 weeks, the client had a SAP Fiori-based solution that enabled store associates to have anywhere, anytime access to product information through a mobile, device-agnostic application.

Fulfillment center managers needed a new system for management of warehouse performance data. The Mindset team developed a set of tools that enabled higher productivity, cost optimization, and time savings.

The client engaged Mindset to design a system for real-time tracking and reporting of shipments and plant activity. Mindset’s experts created an efficient solution by utilizing a Design Thinking approach.

Purchase requisition (PR) approval was a persistent problem for the client, so Mindset was engaged to design a more streamlined and user-friendly process.

The client needed an improved, digital solution to navigate through several types of bank requests for more than 100 customer accounts.

The client was combating issues of accuracy and timeliness of data with their legacy system, and they approached Mindset to replace existing applications with new solutions built on SAP technology.

With over 800 company codes, the client struggled to manage the numerous bank accounts and signatories on each. Mindset was engaged to decrease complexity and improve user experience.

The client’s process for executing work orders was time-consuming and inaccurate. They needed an effective and device-agnostic application that provided real-time visibility to inventory and resources.