In my previous blog ‘SAP Conversational AI : A Primer on Conversational AI’, I had deconstructed the building of chatbots and discussed how you can derive value out of SAP’s Conversational AI. However, today I will discuss one of Mindset’s…

When you visit a website these days, you can’t miss that small chat box that pops up in the bottom right-hand corner of your browser and politely asks you if you need any assistance in either navigating the website or…