Mindset has been working closely with leading utility companies for over a decade and have a deep understanding of the challenges the sector faces, especially around safety and risk management, large distribution networks and asset management with limited resources, the seasonality and unpredictability of weather and accurate outage restoration timings. Our specialized experts have been solving complex industry-specific problems for years now and are adequately equipped to help you find innovative and human-centered solutions to all your problems.

Deep Industry Expertise – Having worked with utility companies for over a decade now, Mindset has a deep understanding and expertise of working in this sector. We understand the challenges faced by the sector and bring you innovative and human-centered solutions that result in an enhanced customer experience for your customers and an unparalleled user experience for your field workers.

Innovation – With innovation ingrained into our DNA, Mindset’s specialized experts bring you innovative solutions to complex problems. Mindset has served leading American utilities customers for a long time, and we use our in-depth expertise, along with our strong culture of innovation, to deliver innovative solutions with its human-centered design approach.

User-Centric and Customer-Centric Design and Development – In the utilities sector, it is important to provide personalized packages to customers to maintain a competitive edge. Field workers too need mobile devices that help them clock and predict outage information accurately amongst other things. Mindset’s deep expertise in user experience helps in creating solutions that provide an improved experience, both for users and customers.