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Client Webinar: How Mobile Fiori applications transformed Patterson’s technical service performance
August 3, 2022 @ 11:00 am - 11:30 am
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Join us as Patterson shares their story of using Design Thinking and SAP Fiori to solve a problem in usability and system performance within their Mobile Service Technician workforce.
By designing the solution with their users, Patterson’s 800 service technicians now have a fast, useable mobile solution.
Discussion:
* Readiness for Success: Design Thinking with Field Service teams
* Delivering for Success: Agile Speed & Product Owner Importance
* Defining for Success: KPIs and Tracking Readiness
* Delivering Service Success: Before/After Field Service Productivity
* Delivering Business Success: P&L Impacts of SAP Fiori for Field Service
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Presenters:
Blane Beebe, Patterson
Carley Strey, Patterson
Peter Brasket, Mindset
Jonathan Bragg, Mindset
